F.A.C.T.S. Freight Auditing, Inc.

 

Removing Older Versions of Remote Reporter

Checking your Remote Reporter Version

Follow this simple procedure to check what version of Remote Reporter you currently have installed:
  1. Start Remote Reporter.
  2. Choose "About" from the Help Menu.
  3. On the About dialog, if the version number is less than 2.0, you must remove F.A.C.T.S. Remote Reporter from your system in order to install 2.0 successfully.
  4. Exit Remote Reporter.

How to Remove F.A.C.T.S. Remote Reporter
  1. Make sure you are not currently running Remote Reporter.
  2. Choose Start - Settings - Control Panel from your Windows Task Bar.
  3. From Control Panel, choose Add/Remove Programs.
  4. From the list of programs presented by Add/Remove Programs, choose F.A.C.T.S. Remote Reporter, or Remote Reporter.
  5. Click the Add/Remove button.
  6. Follow the prompts on the screen to remove the application.
  7. Reboot your computer.
  8. Using either Windows Explorer or My Computer, locate the FBAR folder on your hard drive. By default, this folder is located at C:\FACTS.
  9. Once you have located this folder, delete it from your system.
  10. Empty the Recycle Bin.

Once you have completed the above instructions, you are ready to install Remote Reporter 2.0.

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